Empower your team with business etiquette skills that increase your bottom line.
Jacqueline Whitmore’s seminars will give your team the confidence to represent your brand with clarity, class, and credibility.
Worried your team lacks professionalism? You’re not alone.
Many companies face challenges with professionalism in their teams. Recent statistics highlight the severity of these issues:
- 53% of recent college graduates struggle with eye contact during interviews
- 50% asked for unreasonable compensation
- 47% dress inappropriately
- 27% use inappropriate language
- 19% brought a parent to their interview.
These behaviors not only affect first impressions but also lead to ongoing issues in the workplace, costing companies money and opportunities.
Why business etiquette is the smartest investment you can make in your leadership team
Business etiquette isn’t about following outdated rules, it’s about mastering the unspoken signals that shape how others perceive you. It’s how top performers lead, influence, and build lasting trust.
Here’s what you gain:
Enhanced Professional Image
Make every first impression count, and ensure your last one leaves a legacy. Etiquette helps you project confidence, competence, and credibility.
Improved Communication Skills
Speak with purpose, listen with intention, and connect with clarity. Whether you’re closing a deal or giving feedback, etiquette helps your message resonate.
Stronger Relationships
Respect is the currency of business. Etiquette fosters mutual respect, which strengthens internal collaboration and external partnerships.
Global Competence
Crossing borders? Etiquette prepares you to navigate cultural nuances and thrive in global business environments—without missteps.
Conflict Resolution with Class
Difficult conversations are inevitable. Etiquette gives you the tools to address issues diplomatically, preserve relationships, and maintain composure under pressure.
Client Results
Who Is Business Etiquette Training Designed For?
- C-Suite Executives & Senior Leaders
Modeling leadership through refined conduct and clear communication. - Emerging Leaders & High-Potentials
Equipping future leaders with executive presence and poise. - New Hires & Early Career Professionals
Bridging the gap between campus and corporate with workplace-ready skills. - Sales & Client-Facing Professionals
Representing your brand with grace, confidence, and trustworthiness.
- Multicultural & Global Teams
Building cultural intelligence for seamless international collaboration. - Customer Service & Hospitality Teams
Delivering brand-aligned, elevated interactions with every engagement. - Remote & Hybrid Workforces
Ensuring professionalism extends across every screen and email.
Trusted by Leading Companies Worldwide
Speaking Topics
Give your team the confidence to excel in any business environment
Mastering Your Mingle-Ability
Turn Contacts into Contracts
In today’s hybrid work environment, effective networking is more crucial than ever. This course empowers professionals to build meaningful connections, both in-person and virtually.
Participants will learn to navigate conferences, trade shows, and a variety of social events with confidence, engage in impactful conversations, and leave lasting impressions that foster professional growth.
Key Topics:
- Preparing for an Event
- Creating Meaningful Conversations
- Crafting Memorable Introductions
- Remembering Names with Ease
- Navigating Virtual and In-Person Networking Events
- Building Rapport Through Active Listening
- Leveraging Social Media for Professional Networking
- Body Language Blunders
- Following Up: The Art of Staying Connected
Network your way to success and become more at ease around colleagues, clients, customers or a room-full of strangers.
Poised for Success
Mastering Your Professional Presence and Influence
First impressions are lasting impressions. This course focuses on developing a professional presence that exudes confidence and credibility.
Participants will explore the nuances of body language, attire, and communication to ensure they present themselves and their personal brand effectively in any professional setting.
Key Topics:
- Defining Your Personal Brand and Why Is It Important
- Dressing for Success in Various Professional Contexts
- Mastering Non-Verbal Communication
- Enhancing Verbal Communication Skills
- Building Confidence and Poise
- Adapting Presence Across Cultures and Generations
- Virtual Meeting Etiquette
- Email Etiquette Dos and Don’ts
Become poised for success. Learn essential tips, tools and tactics for setting yourself apart from the competition.
The Executive Table
Navigating the Nuances of Business Dining
Business meals are more than just dining. They are opportunities to build relationships.
This course provides participants with the skills to handle dining situations with grace, from formal dinners to casual lunches, ensuring they effectively represent themselves and their organization’s brand in the highest professional manner.
Key Topics:
- Understanding Place Settings and Table Manners
- Managing Conversations During Meals
- Navigating Dietary Restrictions and Preferences
- Handling Challenging Foods and Situations
- Hosting and Guest Responsibilities
- Body Language at the Table
- Napkin and Seating Etiquette
- Toasting and Wine Etiquette
- American and Continental Styles of Dining
- Following Up and the Art of Thank-You Notes
Learn to converse with all kinds of people and have a good time at any event, regardless of how formal or informal.
What others are saying
America’s foremost business etiquette speaker
Jacqueline Whitmore is an international business etiquette speaker, author, and certified speaking professional (CSP).
Armed with the highest caliber curriculum and more than two decades of experience, Jacqueline Whitmore is recognized as a thought leader in the business etiquette and protocol industry.
Her advice has been featured in renowned publications including The New York Times, USA Today, The Wall Street Journal, Time, Business Insider, and O: The Oprah Magazine.
Jacqueline is a highly sought-after speaker whose keynotes and seminars have taken her all over the world including Europe, India, Australia, China, Japan, Malaysia, Thailand, Singapore, the Philippines, Canada and the Caribbean.
A message from Jacqueline
FAQs
Your Questions, Answered
Everything you need to know about booking Jacqueline Whitmore as your business etiquette speaker.
Jacqueline’s most requested topics include first and lasting impressions, networking and relationship building, email etiquette, dining and hosting etiquette, conversation skills, workplace attire, meeting etiquette for both virtual and in-person settings, social intelligence, and cross-cultural communication.
Each topic is designed to provide practical, real-world strategies that help professionals communicate effectively, build stronger relationships, and represent themselves and their organizations with confidence and credibility.
Jacqueline works with a wide range of organizations that value professionalism, communication, and strong relationships.
Her clients include:
- corporate leadership teams
- professional associations and industry conferences
- healthcare and pharmaceutical organizations
- sales leaders and high-performing sales teams
- luxury brands and client-facing professionals
- financial institutions, law firms, and consulting firms
- energy and utility companies
- military organizations and veterans leadership groups
- hospitality and customer service teams
- universities and emerging leaders programs
Her programs are designed to resonate with professionals at every stage of their careers, from emerging leaders to senior executives, and are often delivered to diverse, multi-level audiences.
At its core, her work is relevant to any organization that relies on people to build trust, strengthen relationships, and represent the brand with confidence and credibility.
Hiring a business etiquette speaker helps organizations strengthen communication, enhance leadership presence, and elevate professionalism at every level.
Participants walk away with practical, immediately applicable strategies for:
- communicating with clarity and confidence
- navigating networking events and business meals with ease
- leading meetings with greater presence and purpose
- representing their organization with credibility and professionalism
- building stronger, more meaningful relationships with clients and colleagues
The result is more than polished behavior. It leads to stronger leadership, improved collaboration, increased trust, and a workplace culture where people show up at their best.
Organizations often see immediate improvements in communication, professionalism, and overall presence.
Participants leave with practical tools they can apply right away, including:
- stronger networking and relationship-building skills
- more effective and polished meeting behavior
- clearer, more professional communication
- increased confidence in both business and social settings
These improvements translate into stronger client interactions, more effective collaboration, and employees who represent their organizations with greater confidence, credibility, and impact.
Jacqueline speaks at conferences, corporate meetings, leadership retreats, professional development programs, association events, and training workshops for organizations around the world.
Her presentations are designed to help organizations strengthen communication, elevate professionalism, enhance leadership presence, and build stronger relationships with clients and within their teams, while ensuring their people consistently represent the organization with confidence, credibility, and professionalism.
Jacqueline is not a one-size-fits-all speaker delivering the same presentation at every event. Each program is thoughtfully tailored to the audience, industry, and objectives.
With more than 25 years of experience and thousands of presentations delivered worldwide, she brings a unique blend of practical expertise, engaging storytelling, and actionable strategies that participants can apply immediately.
She is also known for creating highly engaging, interactive experiences. Her programs may include audience participation, real-world scenarios, interactive exercises, Q&A discussions, live demonstrations, and role-playing. For organizations seeking a more dynamic approach, she can incorporate a game show–style format that makes learning both memorable and enjoyable.
Jacqueline’s programs are highly interactive, with an ideal group size of 20 to 30 participants to ensure meaningful engagement and personalized attention.
However, she is equally experienced in delivering keynote presentations for larger audiences and can effectively present to groups of up to 1,000 attendees while maintaining a high level of energy, engagement, and audience connection.
Jacqueline offers a range of presentation formats, including 60 to 90 minute keynotes, as well as half-day and full-day workshops.
Each program can be customized to align with conference agendas, organizational goals, and specific training needs, ensuring the content is both relevant and impactful for every audience.
Yes. Jacqueline delivers both in-person and virtual presentations for organizations around the world.
Her virtual programs are designed to be just as engaging and interactive as her live events, often incorporating audience discussion, chat participation, and practical, real-world exercises, ensuring a dynamic and meaningful learning experience regardless of format.
Booking Jacqueline begins with a single conversation. Complete the inquiry form below or schedule a complimentary discovery call and we’ll take care of everything from there.
What it is like to work with Jacqueline
Book Jacqueline
Ready to boost your team’s polish, presence, and performance?
We look forward to hearing from you and will follow-up on your request within 24 hours.
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Let’s talk about your event
Schedule a complimentary 30-minute discovery call to share details about your audience, goals, and timeline, and explore which of Jacqueline’s programs would be the best fit.
TESTIMONIALS
Make your event memorable with Jacqueline Whitmore’s signature blend of insight and charm.
Make your event memorable with Jacqueline Whitmore’s signature blend of insight and charm.
Jacqueline will lead your team toward a path of greater confidence,
competence, and self-worth.
Ask the Etiquette Expert
A collection of articles and interviews to inform, inspire and ignite your curiosity.
Meet Jacqueline
Armed with the highest caliber curriculum and more than two decades of experience, Jacqueline Whitmore is recognized as an international leader in the etiquette and protocol industry.