Home

Be Exceptional ~ Be Exquisite ~ Be Extraordinary

Be Exceptional.
Be Exquisite.
Be Extraordinary.

Acquire the business etiquette essentials you need to lead with confidence, win at work, and succeed at life.

FREE 2-minute "Eti-Quiz"

Test Your Dining Etiquette Intelligence!

Find out if you have the skills necessary to be more polished and poised for success.

Hello,
I'm Jacqueline!

I am an international etiquette expert, author, success coach, and founder of The Protocol School of Palm Beach. 


While technical skills are important, studies show that soft skills are just as important, if not more so. My goal is to help you acquire more confidence so your personal and professional relationships will flourish and become more harmonious, productive, manageable, and meaningful. 

Online Training

With my online course, you can increase your confidence in business and social situations and improve your customer service skills from the comfort of your home or office.

Become a certified business etiquette consultant

Imagine having a rewarding lucrative career that lets your share your love of etiquette and good manners with individuals and groups. If you want to be more marketable and memorable AND earn extra income, check out my time-tested train-the-trainer courses. Choose from a variety of courses including business, dining, and children’s etiquette. Courses are offered online and in person (in Orlando, Florida).

Books

Accelerate your profitability and professionalism.

Jacqueline’s books will help you become more self-assured, more confident, and better able to communicate with others in a credible, authentic manner.

Poised for Success

Poised for Success

Mastering the Four Qualities that Distinguish Outstanding Professionals

Business Class

Business Class

Etiquette Essentials for Success at Work.

Speaking

Inspire your audience with the strategies, tools and techniques to lead with confidence, win at work and succeed at life.

Programs are also delivered virtually. From Orlando, Florida to the world.

TESTIMONIALS
Confident and comfortable, powerful, yet approachable. I would recommend your presentations to every business professional.

Tim Dugan Birrittella, Lecturer

Marketing Department Florida International University
Her presentation fell on the first of five conference days, and remained a major highlight throughout the event.

Nichole Engle, Marketing Manager

Frontline Performance Group
Jacqueline has a wealth of knowledge on several topics pertinent to any employee at each management level in any organization.

Peter Brokaw, Senior Vice President of Education

Florida Bankers Association
Thank you again for a wonderful presentation and for providing the opportunity to learn the lifelong skills of proper etiquette in such a fun way.

Mary Jacobs, Associate Vice President for Development

Palm Beach Atlantic University
This was the best virtual presentation we have had to date! I had several members contact me saying how much they loved the content and you as a presenter!

Danita Osborn

Membership Directors’ Association of Southwest Florida
I told you that I was trying to increase the business sophistication of my group. You exceeded that goal for which I am truly grateful.

Leo Mazur, President

Inventors Society of South Florida
Teams rely on trust and Jacqueline did a stellar job encouraging us to let down our defenses, allow others to come inside, and develop empathetic listening.

Steve Bailey, President

NMA, THE Leadership Development Organization, Dayton, OH
Thank you for your guidance, expertise, and for helping our students “outclass their competition!”

Desiree Webb-Oftedal, Director of Engagement and Mentoring Program

Path to College Foundation
I absolutely loved all of the information you shared and walked away with confidence, knowing how to appropriately handle social and business settings.

Melissa Taylor, Director of Sales and Marketing

Harbor Chase of the Park Cities
Jacqueline Whitmore is an amazing speaker and facilitator. She was engaging, funny and used practical examples to which everyone could relate in our session.

Edwiygh Franck, Ph.D., Talent Development Manager

National Council on Compensation Insurance (NCCI)
Even top executives find that it is useful to have a quick reminder on how to connect powerfully and make a good first impression.

Patricia Thorp, President

Thorp & Company
You are a wonderfully fun presenter and full of knowledge — such a pro. Your session was terrific… full of practical, easy-to-apply information.

Robert Hickey, Co-Chair

International Education Forum, ProtocolInternational.org
Clients

Ask the Etiquette Expert